Order Information

Wholesale Buyers Outside of Canada:

If you are a wholesale buyer located outside of Canada and are interested in placing an order for Sevy products. Please contact sevyimport customer service department and we will be happy to assist you.

Order Tracking

To check on the status of your order please email  info@sevyimport.com or contact customer service department TOLL FREE at 1-800-571-8081 Monday – Friday between 10 am – 3pm Eastern Time. Please have your order number ready.

Shipping Policy

See Terms and Conditions

Standard Delivery

Fed Ex Ground/Purolator/UPS or CANADA POST

Orders usually arrive between 3-5 business days*

*Please allow 1-2 business days to process your order prior to shipping. Orders placed on Friday, Saturday or Sunday will be processed the following Monday.

**We do not ship to PO Boxes.

The weight of a product can be found on its detail page. Please note that this weight refers to the item and includes packaging which is incorporated in the shipping calculation. This reflects the policies of most carriers. We offer a No Worry Flat Rate.

Sales Tax

Sevyimport collects and remits sales tax under the legal name of Distribution Sevy Ltd. in all Canadian province locations which have sales tax. Sales tax is based on the location of the shipping address.

Safe and Secure Ordering

Orders placed at sevyimport.com are secure. Our web servers are equipped with industry standard Secure Sockets Layer (SSL) data encryption technology that enables anyone using an SSL-compatible browser (such as Internet Explorer, Mozilla Firefox, Opera, Safari or Google Chrome) to send and receive data from our shopping cart pages in encrypted form.

When you click on “checkout,” our server will automatically transfer you into secure mode if supported by your browser. Most browsers give an indication that you have a secure connection by showing a closed lock in the status bar at the bottom of the browser window or beside the URL bar at the top of your browser. In all cases, the displayed URL will show https instead of http.

 Have a Returns?

Please read our Terms and Conditions